Privacy policy

Last updated: 4 November 2026

Who we are

ColMac Tech supplies and installs CCTV and networks, and builds websites, mobile apps and systems. We are based at Mengo, near Muteesa I Royal University, Kampala, Uganda. We are the data controller for the data described here. Contact us: 0761 122 637 (MTN), 0754 176 645 (Airtel), colmactech@gmail.com or in person at Mengo, near Muteesa I Royal University, Kampala.

What we collect, and why

• Request form on our home page. The form collects your phone or WhatsApp number (required, so we can reply) and what you need (required). Only if you choose to type them, it also takes your name, your area, a short message and a referral code. When you press “Send request”, this website emails those details to us. We use them only to reply to your request. The website does not keep a copy: it exists only in our email inbox (Gmail, run by Google). To stop automated abuse, the server briefly keeps a scrambled version of your internet address and the time of your request, and deletes it within hours. If you press “Send on WhatsApp instead”, nothing goes to this website: your message is written for you in WhatsApp and reaches us only if you press send there.
• Calls, WhatsApp and email. If you contact us, we see your phone number or email address and what you tell us. We use it to answer you, quote, deliver the work and keep business records.
• Partner applications. The partner programme uses a Google Form, which asks for the details written on the form. Google Forms is run by Google, which has its own privacy policy. The form is loaded on our page only after you press the button to show it.
• Installation and project work. When we install or build something for you, we may need addresses, site details, account details for services we configure, and similar information. We use it only for that job.

What we do not do

• No advertising, analytics or tracking tools run on this website.
• We do not sell your data.
• We do not send marketing emails. If we ever start, we will ask your permission first and every email will have an unsubscribe link.

Who else sees your data

WhatsApp (Meta) carries our chats under its own terms. Google carries our email inbox, where the request form messages arrive, and the partner applications if you use that form. Our team sees what we need to do the work. We share data with others only if the law requires it, or if you ask us to, for example to register a domain you asked for.

How long we keep it

Only as long as needed to answer you, do the work, handle any warranty or refund, and keep accounting records. After that we delete it or remove your details.

Children

Our services are for adults and organisations. The quote form asks you to confirm that you are 18 or older, or that a parent or guardian is sending it. We do not knowingly collect data from children under 18. If you think a child has sent us data, contact us and we will delete it.

Your rights

Under Uganda’s Data Protection and Privacy Act, 2019, you may ask to see the data we hold about you, correct it, delete it, or object to how we use it. Contact us using the details above and we will respond. You may also complain to the Personal Data Protection Office (PDPO) at NITA-U in Uganda.

Security

We keep chats and records on devices and accounts used by our team, and limit who can see them. No system is perfectly secure, so please do not send passwords or card numbers in a quote request.

Changes

If we change this policy, we will change the date at the top of this page.

See also our Cookie policy and Refund policy.